The security of your email account may be compromised for several reasons—for example, a leaked password, malware on your computer or phone, or another security incident. In such cases, your mailbox may no longer be solely under your control.
Why is this important?
If the confidentiality of your email account has been breached, you should consider that:
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third parties may have read your correspondence;
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scam or fraudulent emails may be sent in your name;
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the risk increases that both you and your contacts may fall victim to fraud.
Therefore, it is important to take the situation seriously and act quickly.
Who should be notified about an email account security incident?
Depending on the situation, it is recommended to notify the following authorities:
- Estonian Information System Authority (CERT-EE)
CERT-EE handles cyber incidents in Estonia.
Email: cert@cert.ee
Web form: https://raport.cert.ee/ - Police Cybercrime Unit
If you suspect fraud or criminal activity.
Email: cybercrime@politsei.ee
Web form: https://www.politsei.ee/en/report-to-police - Data Protection Inspectorate
If the incident may involve a personal data breach or misuse, the guidelines of the Data Protection Inspectorate must be followed:
https://www.aki.ee/meist/vota-uhendust/rikkumisteade
If you have any questions or need help restoring the security of your email account, feel free to contact our customer support:
info@zone.ee